Webes
Public Support

Contact support before or after purchase.

You do not need to log in or create an account. Send a direct email with the details below and we will reply from the support mailbox.

What to include

Short, specific reports are easier to verify. Include the environment and the exact action that failed.

Before purchase

  • Your WHMCS version.
  • The workflow you want to automate.
  • Whether you plan to include DIVI access with hosting or sell it separately.

License issues

  • Licensed domain.
  • Marketplace purchase reference.
  • Buyer email address used during activation.

Technical issues

  • WHMCS version and PHP version.
  • DIVI AI Access addon version.
  • Relevant WHMCS or PHP error log lines.
  • Screenshots when the problem is visible in the admin or client area.

Support scope

Included support covers the addon itself. Server administration, WHMCS customization, and custom business workflows can be quoted separately.

Included

  • Installation problems where the addon cannot be activated.
  • License activation and license validation issues.
  • Bug reports for documented addon functionality.
  • Basic configuration questions.

Not included

  • Full WHMCS configuration.
  • Server, PHP, cron, SMTP, or hosting account troubleshooting.
  • Custom development or design changes.
  • Managing your Elegant Themes or Divi account.
No public contact form is used to reduce automated spam. The support email address is assembled in your browser only when you click the email button.